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CUSTOMER EXPERT SOLUTIONS

Tilbury, Thurrock

£25,000 - £30,000 per annum

Your Bridge Consultant

Shally Bains


07487388393

Freight and Commercial

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About the Role

Maternity Cover

Key Tasks and Responsibilities

  • Defines transport plans according to customer constraints.
  • Optimizes profitability when purchasing opportunities are identified
  • Deals with quotation for existing customers
  • Planning and arrangement of international consignments according to client instructions and requirements
  • Take financial responsibility for both costs and revenue
  • Communicate daily on deviations to the transport plan put in place with the client
  • Demonstrate flexibility and team skills within the department to ensure consistent and uninterrupted service to the client and their customers
  • Conduct cross training within the team
  • Provide professional handling of any Customer complaints
  • Maintain mailboxes under your control
  • To operate within a multifunctional team and to compliment the offering of client solutions
  • Ensure that we effectively and timeously communicate the 5 key stages to our clients
  • Any other delegated tasks as deemed reasonable as assigned by the reporting superior

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