About the Role
Company Overview
The company specialises in international freight forwarding, shipping, warehousing, customs clearance, storage, and logistics. Our talented team consists of over 1,500 highly experienced employees & management, operating in 207 countries worldwide.
We’re a fast-growing business with integrity, quality & positivity at the heart of everything we do. We're invested in people & our overall success is a combined effort. We strive to provide opportunities for all our employees to learn, grow and achieve.
If you have a passion for logistics & customer experience, please read on!
Job Title – HR Advisor and Facilities Coordinator
Department: HR/Management
Salary range: Market rate – depending on experience
Working pattern: Monday - Friday
Working hours: 8:30-17:30
Reporting to: CFO
Location: London Heathrow area
PLEASE NOTE - You must be a car owner and driver as on occasions you will be required to drive to the Warehouse to carry out some HR functions.
Responsibilities
- Responsible for partnering with assigned business areas, providing HR advice and day to day support. Working independently and taking responsibility for decisions in line with UK employment law.
- Provide a dedicated HR service to assigned business areas regarding all employee relation issues: (20%)
Disciplinary and grievance – carry out investigations and hearings including preparation of paperwork, collation of evidence and notetaking.
Redundancy/Restructures – support consultation processes.
Absence Management – liaise with staff and managers regarding any queries relating to sickness and absence and to assist with health review meetings (RTW), obtain medical reports and notify staff of any changes to their Sick pay arrangements.
Performance management – advise managers on people management issues.
Probation reviews – ensure managers are provided with relevant documentation and updated accordingly.
- Accountable for maintaining all HR administrative tasks on daily basis including: (30%)
Offer of employment letters, contacts of employment, resignation letters, exit interviews, salary increases, promotions, performance, and probation reviews, reference letters, return to work, right to work, maternity/paternity, policies, staff handbook)
Ensuring ongoing efficiency of our HRIS system (HiBob) is being met and the system is being used to its full capacity.
Manage the onboarding of new employees providing a seamless link from the recruitment process to the induction process.
Induction training in conjunction with Health & Safety training
Offboarding leavers and ensuring terminated contracts are updated on HR system.
- Provide an end-to-end recruitment service including: (25%)
Formulation of job descriptions ad person specifications.
Create and place recruitment adverts internally and externally.
Liaise with recruitment agencies, ensuring they have recent Terms of Business agreed.
Arrange and conduct interviews, assist managers and attend interviews.
Reviewing and shortlisting applications.
Offer and prepare offers of employment and contract of employment.
- Management of payroll: (5%)
Manage the payroll administration process providing a link between HR, managers, Payroll, and the Finance Department
Working closely with CFO and payroll services to ensure all payroll related information are correctly coordinated.
- Coordination of Health & Safety across the company: (10%)
Providing support to the Health and Safety Director
Logging any issues which may be a concern for Health and Safety
Ensuring training is up to date and refresher training is completed on time.
- Management and coordination of office facilities: (10%)
Ordering of consumables and office stationery
Planning social events
Some travel will be involved, regular visit to other sites is required.
Skills & Experience
Proven work experience as an HR Advisor or similar role within a busy HR department
HR experience in retail or FMCG companies with high levels of change and pace
CIPD qualified – at least Level 5 or equivalent
University Degree or equivalent
Knowledge of UK employment law
Previous experience of using HR systems is essential, ideally Hibob
Good working knowledge of Microsoft Word and Excel is essential
Strong English written and verbal communication skills
Ability to manage and prioritise a high-volume workload in a fast-paced environment
Strong inter-personal skills combined with requirement to ensure confidentiality when appropriate is essential
Must be a team player with willingness to help others
Flexible, organised, and calm approach to work
Ability to multitask and prioritize assignments based on urgency
Job Benefits
Competitive salary
Length of service holiday increase
Remote working
Personal development, courses, training
Promotion opportunities
Company pension
Refer a friend & bonus incentives
Monthly social events
DBS check, 5 years employment clearance check & security check will be required for some roles in line with CAA regulations.
We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that’s why recruitment decisions are only based on your experience and skills.
We recognise the importance and power of diversity within our business, as such, we ensure that our people processes are fair, transparent & promote equality of opportunity for all candidates regardless of age, gender, marital status, pregnancy, nationality, disability, sexual orientation, ethnic background, religion, or beliefs.
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